Privacy Policy
Privacy Policy
Effective Date: July 1, 2026
At Limo SF, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book our transportation services, communicate with us, or use our mobile applications. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Mobile phone number
- Billing address
- Payment information
- Driver or passenger preferences
- Special requests provided during booking
Transportation Information
- Pickup and drop-off locations
- Reservation dates and times
- Flight information (when applicable)
- Vehicle preferences
- Trip history
Device Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website usage statistics
- Date and time of access
Cookies & Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
2. How We Use Your Information
We use your information to:
- Process reservations
- Provide transportation services
- Manage bookings
- Send booking confirmations
- Provide chauffeur information
- Send pickup reminders
- Notify you of chauffeur arrival
- Process payments
- Respond to customer service inquiries
- Improve our website and services
- Prevent fraud
- Maintain security
- Comply with applicable laws
3. SMS Communications
If you provide your mobile phone number and opt in, you agree to receive SMS messages from Limo SF regarding:
- Reservation confirmations
- Chauffeur assignments
- Pickup reminders
- Arrival notifications
- Trip updates
- Customer support communications
Message frequency varies based on your reservations.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Your consent to receive SMS messages is not a condition of purchasing transportation services.
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
Service Providers
Trusted third-party providers who assist with:
- Payment processing
- Reservation management
- Website hosting
- IT services
- Customer support
Legal Requirements
When required by law or necessary to:
- Comply with legal obligations
- Protect our legal rights
- Prevent fraud
- Protect customers and employees
Business Transfers
If Limo SF is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
5. Your Privacy Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where permitted by law
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
6. How We Protect Your Information
We implement industry-standard security measures to safeguard your information, including:
Data Encryption
Sensitive information is protected during transmission using secure encryption technologies.
Access Controls
Only authorized personnel have access to customer information.
Security Monitoring
We regularly monitor and evaluate our systems to identify and reduce security risks.
Although we use commercially reasonable safeguards, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
7. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Saving user preferences
- Performance analytics
- Understanding visitor behavior
- Improving website performance
Types of cookies include:
- Essential Cookies
- Performance Cookies
- Analytics Cookies
You may disable cookies through your browser settings; however, some features of our website may not function properly.
8. Third-Party Websites
Our website may contain links to third-party websites, including payment processors, mapping services, or social media platforms.
Limo SF is not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies.
9. Children’s Privacy
Our transportation services are intended for adults and individuals making reservations on behalf of passengers.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected unintentionally, we will promptly delete it.
10. California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), where applicable.
Eligible residents may request information about the personal information we collect and request deletion of eligible personal information.
11. Changes to This Privacy Policy
Limo SF may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Limo SF
📞 Phone: (415) 725-2193
📧 Email: info@limosf.com
🌐 Website: https://limosf.com
📍 Location: San Francisco, California, USA