Privacy Policy

At Limo SF, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, website, or mobile applications. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, phone number, billing information, and other details you provide during the booking process.
Transportation Details: Includes pickup and drop-off locations, dates, times, and any preferences you share with us.
Device Information: Includes IP address, browser type, and operating system when you visit our website.
Cookies and Tracking: We may use cookies to enhance your user experience and collect information about your browsing activity on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To process bookings, manage reservations, and deliver transportation services tailored to your needs.
To Improve User Experience: To enhance our website, mobile application, and customer service based on feedback and analytics.
For Communication: To send booking confirmations, updates, and promotional offers (with your consent).
For Legal and Security Purposes: To comply with applicable laws, prevent fraud, and ensure the security of our systems and users.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in delivering our services (e.g., payment processors, IT support).
Legal Compliance: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred to the new entity.

4. Your Privacy Choices

You have the following rights regarding your personal information:

Access and Update: You can request access to the information we have about you and update or correct inaccuracies.
Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
Delete Information: You can request the deletion of your personal data, subject to legal or contractual obligations.

5. How We Protect Your Information

We implement industry-standard measures to safeguard your personal information, including:

Data Encryption: Protecting sensitive information during transmission using encryption technologies.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Monitoring: Conducting routine checks and audits to identify and mitigate security risks.

Despite our best efforts, no system can be completely secure. Therefore, we encourage you to take precautions when sharing personal information online.

6. Use of Cookies

We use cookies to improve the functionality of our website and enhance your browsing experience. Cookies may collect information about your browsing activity but do not contain personally identifiable information.

Essential Cookies: Required for the operation of our website.
Performance Cookies: Help us understand how users interact with our site.
Targeting Cookies: Used to deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Privacy for Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Updates will be posted on this page, and we encourage you to review the policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📞 Phone/WhatsApp: 415-725-2193
📧 Email: privacy@limosf.com
📍 Address: Limo SF, San Francisco, CA