FAQ
General Questions
Limo SF provides a wide range of luxury transportation services, including:
- Airport Transfers
- Point-to-Point Transportation
- Hourly Chauffeur Services
- Corporate Travel
- Special Occasion Transportation
- Sport Events Transportation
- Wine Tours
Our goal is to offer personalized and professional services to meet all your transportation needs in San Francisco and surrounding areas.
You can reach us through the following channels:
- Phone/WhatsApp: 415-725-2193
- Email: book@limosf.com
- Online Booking: Visit our website’s reservation system to book your ride or request a quote.
Our customer service team is available 24/7 to assist you.
Booking and Reservations
Booking with Limo SF is simple:
- Phone/WhatsApp: Call or message us at 415-725-2193 to speak directly with our reservation team.
- Email: Send your booking request to book@limosf.com with details such as date, time, service type, pickup and drop-off locations, and any special requests.
- Online Booking: Use our online reservation system on our website to book your service at your convenience.
We recommend booking in advance to ensure availability, especially during peak seasons or special events.
To process your reservation efficiently, please provide the following information:
- Date and Time of Service
- Pickup and Drop-off Locations
- Type of Service Required (e.g., Airport Transfer, Wine Tour)
- Number of Passengers
- Preferred Vehicle Type
- Contact Information (Name, Phone Number, Email)
- Special Requests or Additional Details
Providing complete information helps us tailor our services to your needs.
While we recommend booking in advance, we understand that last-minute needs arise. We strive to accommodate same-day bookings based on vehicle and chauffeur availability. Please contact us directly at 415-725-2193 to check immediate availability.
Our cancellation policy is as follows:
- Standard Services: Cancellations made at least 48 hours before the scheduled service incur no charges.
- Special Events and Peak Times: Cancellations for services during high-demand periods require at least 72 hoursnotice.
- Late Cancellations: Cancellations made after the specified notice period may result in a fee up to the full reservation cost.
Please contact us as soon as possible if you need to modify or cancel your reservation.
Services Offered
Yes, we offer transportation services throughout San Francisco and surrounding areas, including:
- Napa Valley
- Palo Alto
- Menlo Park
- Levi’s Stadium
- Stanford University
- San Jose
- Oakland
If you require transportation to a location not listed here, please contact us to discuss your needs.
Our services are flexible and can be tailored to your specific requirements. For Hourly Chauffeur Services or customized itineraries with multiple stops, please provide us with your detailed schedule when booking.
Yes, we can accommodate groups of various sizes. Our fleet includes vehicles suitable for individual travelers up to larger groups. We also provide transportation services for events such as weddings, corporate gatherings, and conferences. Contact us to discuss your group’s needs, and we’ll create a customized transportation plan.
Fleet and Vehicles
Our luxury fleet includes:
- Luxury Sedans: Ideal for up to 3 passengers seeking comfort and style.
- Luxury SUVs: Accommodate up to 6 passengers with additional space and amenities.
- Sprinter Vans: Perfect for larger groups of up to 14 passengers, offering spacious interiors and comfort.
All our vehicles are meticulously maintained and equipped with modern amenities to enhance your travel experience.
Yes, you can select your preferred vehicle type when booking. While we strive to accommodate all requests, vehicle assignments are subject to availability. Early booking increases the likelihood of securing your desired vehicle.
Pricing and Payment
Our rates are based on:
- Type of Service: (e.g., Airport Transfer, Hourly Service)
- Vehicle Selection: Luxury Sedan, SUV, or Sprinter Van
- Duration of Service: For hourly bookings
- Distance Traveled: For point-to-point services
- Additional Requests: Such as special amenities or custom itineraries
We provide transparent and competitive pricing with no hidden fees. Contact us for a detailed quote tailored to your specific needs.
We accept:
- Major Credit Cards: Visa, MasterCard, American Express, Discover
- Cash Payments: Accepted at the time of service
- Corporate Accounts: Invoicing options available for corporate clients upon approval
Payment details will be arranged during the booking process.
Gratuity is not included in the base price but is appreciated for exceptional service. Standard gratuity is typically 15-20% of the service cost. You may add gratuity during payment or provide it directly to your chauffeur.
Have More Questions?
We’re here to assist you 24/7. If you have additional questions or need further information, please don’t hesitate to contact us:
📞 Phone/WhatsApp: 415-725-2193
📧 Email: book@limosf.com